I chose Turbo Plumbing Solutions after seeing several recommendations on Facebook and their YouTube channel, but my experience was quite disappointing. They advised they could only inspect a short section of my drain (under 10m) and said anything beyond that had to go through council — something I was already sceptical about.
They were on site for around 1 hour and 15 minutes and charged $1100, even after applying a $90 “membership discount.” For that price, the issue remained completely unresolved, and I was left feeling very let down by the value for money. Also according to Google he’s based 5 mins from where I live so it’s not travel time.
After waiting two weeks for the council’s response, I was told the matter was actually private — which aligned with my original concern. I then engaged another plumber who spent more time, thoroughly investigated the issue, fixed the problem, and charged roughly half the price.
Overall, I did not feel I received accurate advice or fair pricing (given my problem still remained), and I would not use this company again based on this experience.