Privacy Policy

Updated June 10, 2024

At Turbo Plumbing, we take your privacy seriously. We are committed to protecting your personal information and providing transparency about how we collect, use, and share data. Your trust is important to us, and this privacy policy explains our practices and the choices you can make about the way your information is used.

What Information We Collect

  • Contact information, such as name, email address, mailing address and phone number
  • Billing information, such as credit card number and billing address
  • Plumbing issues and service history
  • Comments, questions, and other messages submitted through forms or chat on our website
  • Device information such as IP address, location, browser type

How We Use Information

  • Provide, maintain, and improve our plumbing services
  • Process payments and send invoices
  • Send service updates and appointment reminders
  • Personalise your experience on our website
  • Analyse website usage to optimise design and performance
  • With your consent, send marketing communications about offers and plumbing tips
  • Investigate and prevent fraud and other illegal activities

Sharing of Information

Turbo Plumbing does not sell or rent your personal information to third parties for their promotional purposes. We may share data with:

  • Trusted third-party service providers who assist with our business operations
  • Law enforcement or government agencies to comply with legal processes
  • A buyer or successor in the event of a merger, acquisition or sale of assets

Your Privacy Choices

You can control how we use your data and communicate with you:

  • You may opt out of marketing communications at any time
  • You may access and update your contact information
  • You may request details about the data we have collected from you

Data Security

We implement reasonable security measures to protect your information from unauthorised access, alteration or destruction. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

Policy Updates

Our privacy policy may change from time to time. We will post any changes on this page and update the effective date. We encourage you to review the policy periodically.

Contact Us

If you have any questions about this privacy policy or our practices, please contact us at:

Your trust is essential to us at Turbo Plumbing. We strive to handle your data responsibly while unclogging drains with speed and professionalism.