I contacted Turbo Plumbing Solutions last night, 18th November, at 9 pm and spoke to Gavin. He efficiently took down all the issue details and promptly scheduled a technician to attend my house today, 19th November. I was impressed by the quick turnaround, especially as it was my first time using Turbo Plumbing Solutions.
Receiving the text message with the technician's introduction and photo before the job was a thoughtful touch. It was reassuring to know who would be coming to my home in advance.
Mitchell, the technician, was punctual and highly professional. He conducted a diligent and thorough assessment of the plumbing issue in the second bathroom, diagnosing the cause of the leak. Before proceeding with any work, Mitchell clearly explained the potential causes of the leak and presented several solutions. His communication was exceptional, and his knowledge of the issues was outstanding.
I appreciated that Mitchell walked me through my options and found an effective solution for the issue. He went above and beyond by recommending a pressure test, advising about the 500KPA, and suggesting the installation of a pressure limiting valve to lower the pressure to a safe level, ensuring compliance with building codes. I was not aware of this before.
Overall, I am very pleased with Mitchell's workmanship and satisfied with the completed job. I highly recommend Mitchell and Turbo Plumbing Solutions.