Both, Mitch and Lachlan from Turbo Plumbing were excellent in getting my old dishwasher disconnected and the new one re-connected. And they were knowledgeable and detailed in answering every one of my many questions on a range of other plumbing issues. That led me to trust them to supply and install a new under-sink water filter system as well. Best plumber Brisbane, I say!
Had an excellent experience. Effective communication throughout, Lachlan was friendly and professional and gave detailed explanations throughout the visit and helpful reccomendations upon diagnosis. Will use again.
Very impressed with the whole process from that first phone call to job completion. Thanks Gav and team for the great work. Highly recommend Turbo Plumbing.
I engaged Turbo Plumbing Solution Pty Ltd to investigate low water pressure in my taps. I was quoted $1,188 for a kitchen tap replacement and over $2,000 for kitchen and laundry taps. Based on my comparison with other quotes, these prices appeared significantly higher than expected, and no detailed cost breakdown was provided. There was also confusion around compliance, as I was initially advised it had passed, but later received a failed certificate. Based on this experience, I would not recommend this business and suggest obtaining multiple quotes before proceeding.
Lachlan visited my home twice to carry out some work. He was very professional, friendly and easy to talk to. Explained things well. Would definitely recommend him!
Just had Gavin over to unblock my kitchen sink and couldn’t have been happier. He explained in detail what he was doing and gave me an upfront price so there was no hidden surprises. Thank you Turbo plumbing
Best plumbers i have ever hired. Great communication and very professional workmanship. Highly recommended.
Turbo Plumbing Solutions help us regularly in the plumbing field, whether it’s Blocked Drains, Hot Water Systems or general plumbing on the north side of Brisbane, it’s great to have another company we can rely on and send to our valued clients and happily recommend them to anyone.
Great service, the whole team was so professional from when I called to wh. The work was completed
Murdo did an awesome job looking for our water leak. He was went thru all the options & then some. Very happy with his professional service & just a great guy. Stephen
From the start you could tell it was all about making as much money as quickly as possible.., instead of using an ‘electric eel’ to clear the line like I’d ask for, (it only has storm water in the pipe) they walked around and said the first step is put a camera down the line.., when I asked the price they could not even say the number, they just showed me the price on an iPad, it was over $500 dollars…, what a rip off…,definitely a dodgy company So we’ve hired an ‘eel’ from kennards for $131 dollars and fixed the problem no camera was needed 🤭 and if we did need a camera it’s only just over $200.. turbo plumbing is definitely about making first And it’s no use using a camera if line is blocked 🤪another plumber just told me So don’t waste your time or money on this company they are clearly only about taking your money as quickly as soon as possible and as much as possible
This is the second time that Murdo has come to fix our plumbing issues that involved a leaky toilet and excessive water pressure in the pipes. Murdo was very patient to explain the problems at hand and recommended a few options including replacing our toilet and installing a pressure limiting valve. Although a very costly job, I truly appreciate the professionalism for the work completed.
Turbo plumbing what a great job done, fast, reliable and polite. Thanks Gavin and Lachlan.
Prompt, professional and friendly service from Gavin and Mitchell - highly recommended!
This was 2nd use of Turbo Plumbing. They fixed a few taps inside and out for my home and explained the problems with each. They were mindful of removing work shoes when entering my home and provide quotes for all work to be undertaken so I was aware upfront. They also undertook a check of all my water utilities and presented pictures and recommendations of potential future problems and costs to repair. Dave & Julie
The technician that serviced my place seemed to know what he was doing. Mitchell Gallaway did a good job.
Technicians were polite and helpful they explained the job with expert information so that I could make an informed decision
Lachlan was a very competent plumber and very pleasant. Turbo are lucky to have him as an employee. It is just a shame that Turbo prices are very expensive.
I had a water leak somewhere. They were very professional, I was kept well informed, polite easy to talk to. They were able to find the leak, fixed and did some inside work as well. All in all from first visit to last was 4 working days. Will use them again, not I hope for a water leak.
We had a blocked toilet today so we called turbo plumbing solution. we are very happy with the service from Gavin. we highly recommend turbo plumbing solutions to family and friends
Thanks Gavin Your boys repaired a tricky mains water leak and left the site clean and tidy.
Mitch had excellent customer service and was prompt with quality work
We've had Gavin out a couple of times who was excellent for our storm water issues. Now we've had the pleasure of Mitchell, who replaced two toilets, kitchen mixer tap, basin taps, laundry taps & shower taps. He was very thorough & worked hard having a late lunch as a result. He also cleaned up afterwards so you barely knew he'd been here other than the nice new taps & toilets. Highly recommend this plumbing team.
Excellent. The plumber solved and identify the problem. He did it professionally with step-by-step problem elimination and suggested tangible solution. Well done. Also, this is in support of patronizing our local tradies.
Mitchell was respectful, polite, honest and friendly. He kept me informed the whole time. I am very impressed with the service standard of Turbo Plumbing. I now consider them 'my plumbers'.
Extremely pushy salespeople, which was surprising from a plumber. They came to give a quote on replacing a hot water system, but after looking at it wouldn't give a quote until after I paid for a $250 diagnosis fee. When I told them I wouldn't agree to a fee until I knew the whole cost, Gavin spent a good long while trying to pressure me into it. I told him to leave it at least a half dozen times before he actually gave up. And decent plumber should have a fair idea how much a job like this is going to cost, so I believe that this strategy is a way to milk easy money out of customers before hitting them with an outrageous quote, where they are then forced to accept it or lose their $250.
Mitch was fabulous! His communication was top notch and the work completed was of a high standard. We would use this company again.
Great service! Lachlan was professional, a clear communicator and experienced with the task. Definitely recommend.
Very happy with the service from Gavin and Lachlan. They were out to look at my hot water system within a couple of hours of my call and we're back the next morning to replace the unit. Both were very helpful and polite. We've signed up to their membership which I was a little apprehensive of at first, but I'm hopping should help us avoid major plumbing issues in the future.
We had Mitch come out to sort out the "hammer" noise....great communication from H/O and Mitch was knowledgeable while keeping me updated every step of the way. Excellent service all round!
Relentless spam emails even after unsubscribing several times. Phoned the office and they apologised but it still continues a year after I contracted their services.
Excellent customer service, communication and friendly team. Thank you, we will use your company again.
the designated work was carried out in a friendly professional manner. The work that was entailed was fully explained to me prior to work commencing. Gavin checked his work to ensure the repairs were completed as he expected. I was very pleased with the work that was carried out.
I recently had blocked drains due to tree roots, and clogged drains, Turbo plumbing have been extremely efficient in the process of cleaning of drains, Murdo and Gavin were always courteous, talked me through each step of the way, Murdo was always polite and respectful, during the whole job,
Mitchell carried out the work efficiently and in friendly manner . Satisfactory outcome. He also measured and planned another job to be done in a couple of months time. All good.
Mitchell visited on Wednesday to see if he could reattach the washing machine to the existing Saniflow and outside sink. He was very friendly and explained in detail what he could be done. Thanks Mitchell, I will certainly use Turbo Plumbing Solutions again.
From the outset, Gavin, Murdo, Mitch & Matt were very professional and courteous. Their knowledge in what was required and the options they gave us was excellent. I have no hesitation in recommending Turbo Plumbing. Thanks guys.
Great same day service helping me unblock a drain. Gavin was super helpful and explained the whole process. Would recommend
Will be using Turbo Plumbing for all our future plumbing needs. Communication was quick and efficient, Gavin arrived on time and provided a thorough and professional service. The toilet paper gift at completion of the job was appreciated, great sense of humour. Highly recommend!
Our technician Tyson, was punctual, friendly and most importantly swiftly carried out the repairs. His professionalism and knowledge was invaluable. Thank you to Turbo Plumbing Solutions team.
Called Turbo Plumbing to fix a worn kitchen tap which was replaced by Mitch and Murdo. These guys were exemplary, very efficient, kept us in the loop of what was needed before, during and after the job was complete. Quick response time, reasonable rates, altogether a pleasant experience. These guys have been our "plumber's" choice now for many years, and have no hesitation in giving Turbo a very high recommendation.
I requested a cctv camera inspection this morning, needed before continuing with a blocked stormwater pipe diagnosis and repair job. Gavin fitted the inspection into his busy day and arrived in the afternoon. He arrived on time, was upfront and competative with his pricing, was efficient and courteous and provided excellent service.
Tyson was on time, polite & explained the problem & how to fix it. Excellent service